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Seattle Avionics coverage of Bahamas incomplete (Read 381 times)
Mar 8th, 2018 at 3:37pm

Ricksol   Offline
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The northern islands of Grand Bahama (including Freeport) and the Abacos are in a square on my Dynon screen which does not have any chart showing.  This is both for sectional charts and IFR low charts.  The missing box is identical for both.  The southern island have charts showing.  The same happens on a friend of mine’s plane with AFS screens, so I assume it is a Seattle Avionics problem.  Any idea what is causing this problem?  I have the latest PC Chart Manager software, and Bahamas are checked off to download.
 
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Reply #1 - Mar 9th, 2018 at 1:42pm

Ricksol   Offline
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Having just talked with Seattle Avionics, they say “Its my understanding some areas aren't available. I suggest contacting Dynon”.

Simultaneously, my friend with an AFS system contacted Seattle Avionics and was told “This will be available in a future update when AFS switches to the Dynon file format for maps. ”.

Dynon support, can you respond to these two sets of conflicting information and suggest a solution?
 
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Reply #2 - Mar 9th, 2018 at 4:49pm

Don Jones   Offline
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So, looking at the chart here I was seeing the same thing. I walked it upstairs and discussed it with the guys at Seattle Avionics. They agreed the problem was on their end and they would schedule the fix in a future release.
« Last Edit: Mar 9th, 2018 at 5:33pm by Don Jones »  

Don Jones
Technical Support Manager
Dynon Avionics
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Reply #3 - Mar 9th, 2018 at 8:27pm

airguy   Offline
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Don Jones wrote on Mar 9th, 2018 at 4:49pm:
So, looking at the chart here I was seeing the same thing. I walked it upstairs and discussed it with the guys at Seattle Avionics. They agreed the problem was on their end and they would schedule the fix in a future release.


So neither of the conflicting stories given by SA turned out to be true. Color me surprised....  /sarc Roll Eyes
 
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