Welcome, Guest. Please Login or Register
Dynon Avionics, Inc.
 
Welcome to the Dynon Avionics forum!


  HomeHelpSearchLoginRegister  
 
 
Page Index Toggle Pages: 1
Send Topic Print
COM status INOP for 8.33 frequencies (Read 582 times)
May 14th, 2018 at 8:06am

Ron Wullaert   Offline
New Member
I love flying!

Posts: 8
*
 
I have a dual classic Dynon screen configuration running the 15.3.3 software. My radio is a Trig TY91. Whenever I select a 8.33 frequency, the COM status will go INOP by red-X. Reselecting a .25 freq will simply restore the COM bar.
Anyone else has seen this issue?
« Last Edit: May 14th, 2018 at 8:08am by Ron Wullaert »  
IP Logged
 
Reply #1 - May 14th, 2018 at 4:49pm

Dynon Avionics   Offline
Dynon Official
Dynon Technical Support

Posts: 13032
*****
 
Hmm - there might be a bug there. Is the appropriate serial port set to the Trig radio?
 

Please do not use Private Messaging on form to contact. For private support:
Email: support at dynonavionics dot com
Phone: 425-402-0433 (7am-5pm Pacific weekdays)
IP Logged
 
Reply #2 - May 15th, 2018 at 3:33am

Ron Wullaert   Offline
New Member
I love flying!

Posts: 8
*
 
I have a correct readout for all the .25 frequencies. The red-X only appears for 8.33 frequencies. So the serial port is not the issue.
 
IP Logged
 
Reply #3 - May 15th, 2018 at 8:12pm

Don Jones   Offline
Forum Administrator
Dynon Employee

Gender: male
Posts: 42
*****
 
I have had several different 8.33 Trig radios on my test rig lately and haven't had this issue.† I will take a look again and see what I can find.  Give me a call 425-402-0433 so we can work on this issue
« Last Edit: May 15th, 2018 at 8:13pm by Don Jones »  

Don Jones
Technical Support Manager
Dynon Avionics
IP Logged
 
Reply #4 - May 16th, 2018 at 7:06am

Ron Wullaert   Offline
New Member
I love flying!

Posts: 8
*
 
Okay great! Thanks Don
Do you want me to call you when iím Near the airplane to do some testing?
« Last Edit: May 16th, 2018 at 7:49am by Ron Wullaert »  
IP Logged
 
Reply #5 - May 16th, 2018 at 5:12pm

Dynon Avionics   Offline
Dynon Official
Dynon Technical Support

Posts: 13032
*****
 
So it turns out that the radio actually doesn't output anything when it's on an 8.33 channel, which is a limitation of the legacy protocol that it streams. We're reaching out to Trig to see if there is a workaround or any way that we can improve this experience.
« Last Edit: May 16th, 2018 at 5:12pm by Dynon Avionics »  

Please do not use Private Messaging on form to contact. For private support:
Email: support at dynonavionics dot com
Phone: 425-402-0433 (7am-5pm Pacific weekdays)
IP Logged
 
Reply #6 - May 16th, 2018 at 11:48pm

Ron Wullaert   Offline
New Member
I love flying!

Posts: 8
*
 
Thanks for the support. Letís hope Trig can come up with a solution.
 
IP Logged
 
Reply #7 - May 18th, 2018 at 2:38pm

Don Jones   Offline
Forum Administrator
Dynon Employee

Gender: male
Posts: 42
*****
 
Update: After some back and forth with Trig, we discovered they already have a fix for this issue.  If you have the Trig TY91 radio and the TC90 control head, you will need to have a Trig dealer update the software in the radio itself to Version 1.10 and the control head needs to be updated to Version 1.6.

I updated my test system and it does restore 8.33 Khz tuning functionality as well as allows SkyView to send frequencies to the radio (that didn't work on mine before the update)
 

Don Jones
Technical Support Manager
Dynon Avionics
IP Logged
 
Reply #8 - May 18th, 2018 at 11:27pm

Ron Wullaert   Offline
New Member
I love flying!

Posts: 8
*
 
Thanks for the update Don. Iíll get in touch with Trig to get the software update. Thanks for the great support!
 
IP Logged
 
Page Index Toggle Pages: 1
Send Topic Print