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DataManager - Argggggghhh (Read 1189 times)
Jul 12th, 2018 at 3:37pm

Steve W.   Offline
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I hate to beat a dead horse, but yet again, DataManager has crapped out, forcing a restart of the update...after it took hours to download 17,000 files before it hung up before all 19,000 were done.  And don't say "just leave a stick in and it'll run in the background".  People can't always do that (in this case, I've been overseas for a month travelling, so couldn't).

Good thing I didn't need to go flying today, as I wouldn't have a current chart set on board, thanks to SA.  Again.

Forgive my rant, but this is still one of the worst programs for large (sort of.  No, not really.) datasets I have run into in ages.

 
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Reply #1 - Jul 13th, 2018 at 6:42am

Tom G   Offline
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Do you have the box checked to just update new items, this may help reduce the number of downloads v.s. starting from scratch each cycle. Agree, allot of data which requires a very good broadband connection. I have a dual dynon skyview setup and I typically put in both USB sticks and they alternate back and forth as they update. Typically takes about 20 minutes with a 50MB download connection. The software sometimes reports false updates, ie. green boxes, so I run the update more than once to confirm everything is complete. If you are downloading to your pc at the same time you are updating it does take more time.
 
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Reply #2 - Jul 13th, 2018 at 12:53pm

Steve W.   Offline
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Yes, it's set to only download new items.  Nevertheless, it decided to download all 19,000 files.  That's fine, I was gone for a month, so figured a lengthy update.  However, it was when it *hung up* at 17,000 files, and no amount of coaxing could get it to continue (hung for about an hour).  Required a complete reboot of the computer (yes, I killed the process itself before trying a reboot). 

And don't get me started on the extremely un-standardized interface it uses for a Windows application...
 
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Reply #3 - Jul 13th, 2018 at 6:16pm

Garrett   Offline
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I wish it was compatible with my Mac. DataManager is the only reason I use a Windows machine.
 
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Reply #4 - Jul 17th, 2018 at 6:27am

airguy   Offline
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And now this morning my system won't even recognize new charts at all - my datamanager refuses to see new data from SA and all my stuff is set to expire tomorrow.

Fabulous. Dynon, there just has to be a better way...
 
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Reply #5 - Jul 17th, 2018 at 7:16am

airguy   Offline
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And now an update on this situation - I just uninstalled the data manager, deleted all the files and folders, rebooted, re-installed the data manager fresh from the SA website, and it's downloading data - all dated to expire tomorrow. No "next cycle" data available.

F'ing fabulous. Is SA run by our government by any chance? I thought they were the only ones that could hose up a situation this badly.
« Last Edit: Jul 17th, 2018 at 7:16am by airguy »  
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Reply #6 - Jul 17th, 2018 at 8:18am

Garrett   Offline
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Thats were the data comes from. Sad
 
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Reply #7 - Jul 17th, 2018 at 9:53am

RayInGA   Offline
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Airguy,

You might also want to run chkdsk on your system to see if the hard drive is having issues at the OS level.

Open a CMD prompt in Admin mode
Type: CHKDSK C:   
Hit Enter
If the check fails anything, it will ask to run with /F (fix), which it can only do during a reboot on the C: drive.
 

Ray Eaker
RV-7A flying since 27 Jan 2017
Dual Skyview 1000T with all available Dynon VFR goodies
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Reply #8 - Jul 17th, 2018 at 12:45pm

airguy   Offline
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RayInGA wrote on Jul 17th, 2018 at 9:53am:
Airguy,

You might also want to run chkdsk on your system to see if the hard drive is having issues at the OS level.

Open a CMD prompt in Admin mode
Type: CHKDSK C:
Hit Enter
If the check fails anything, it will ask to run with /F (fix), which it can only do during a reboot on the C: drive.


No, this was SA-induced. They did not have the data available for download. I just got an email from SA timestamped 2:35pm Central this afternoon that the data is now released for download.

It says they "discovered a problem".... yeah - I did too.
« Last Edit: Jul 17th, 2018 at 12:46pm by airguy »  
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Reply #9 - Jul 18th, 2018 at 7:44am

RayInGA   Offline
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Ugh! Reports like this are the reason I have not jumped on the SA bandwagon for data. Pulling data from a server is not rocket science. FTP has been around for decades and works very well.
 

Ray Eaker
RV-7A flying since 27 Jan 2017
Dual Skyview 1000T with all available Dynon VFR goodies
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Reply #10 - Jul 18th, 2018 at 8:05am

Jrskygod   Offline
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Yup as Airguy said newest data cycle was only available yesterday afternoon. Everybody (Dynon and Jepp) had it available several days ago. I called every day this week and the answer was the same - they're working on it should be available tomorrow. Too bad SA is all we have to work with. Dynon needs to get a clue and give us an alternative. I'm sure there is some monetary reason Dynon continues to mandate the use of SA.
 
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Reply #11 - Jul 18th, 2018 at 8:53am

Steve W.   Offline
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I don't understand why it always seems to want to (apparently) download ALL of the airport diagrams and approach plates...tens of thousands of them...despite the fact that I have selected "Only new or changed items" be downloaded.  It's like their indexing doesn't work right or something.

But I can sit there and watch it slowly crank through the download, counting off a few files at a time.

Agonizing, really.
 
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Reply #12 - Jul 18th, 2018 at 12:59pm

Garrett   Offline
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Your right Steve, it is not logical.
 
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Reply #13 - Jul 18th, 2018 at 2:10pm

jabarr   Offline
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Mine have been trying to download for 24 hours now-- looks to be about halfway there.  Something happened!  Same computer, same disc, nothing changed on my end.
 
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Reply #14 - Jul 19th, 2018 at 5:37am

krw5927   Offline
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Seattle Avionics is a joke (and not a funny one). After several rounds of failures on their part to deliver the data I paid for, I finally just let my subscription expire and haven't looked back.

They say you're judged by the company you keep. SA is a huge black eye on Dynon.
« Last Edit: Jul 19th, 2018 at 5:37am by krw5927 »  
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Reply #15 - Jul 19th, 2018 at 9:16am

Steve W.   Offline
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Make no mistake, I *love* the data, and it's a bargain for what we get.  But I *hate* the DataManager software, and I continue to think it should be completely re-architected and redone.  I don't know why SA continues to stick with this software, unless they just don't have the resources to redo it properly.
 
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Reply #16 - Jul 19th, 2018 at 11:31am

airguy   Offline
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Steve W. wrote on Jul 19th, 2018 at 9:16am:
Make no mistake, I *love* the data, and it's a bargain for what we get. But I *hate* the DataManager software, and I continue to think it should be completely re-architected and redone. I don't know why SA continues to stick with this software, unless they just don't have the resources to redo it properly.


Ditto that sentiment here. I love the data - I hate the method.
 
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