If you believe that your Dynon Avionics product is not working properly, please do not return it without first receiving authorization. We can often help solve problems over email at email@example.com or on the phone at 425-402-0433. Ask for technical support.
Should we be unable to solve your problem, a Dynon Avionics representative will set up a Return Materials Authorization (RMA) so that you can return your product for repair. You are responsible for shipping your product to Dynon Avionics. After repair, Dynon Avionics will return ship using the same shipping class (ground, 2-day, overnight, etc) that it arrived by.
If you receive warranty authorization to return any products to Dynon Avionics, please remove any fittings, brackets, or other accessories from the product.
Dynon Avionics Product Registration
Information collected on this page is used by Dynon to best understand how its products are installed in aircaft and to obtain accurate contact information for customers. Data collected on this page is NOT used to validate or affect your product(s) warranty in any way. Your product's warranty coverage is solely determined by the date of retail sale of the Dynon Avionics product(s) (or sale of a manufactured S-LSA or similar aircraft when Dynon Avionics are installed). Filling out this form is not required, but we'd love to learn more about your aircraft and installation to help best develop future products and improvements!
Dynon Avionics avionics systems for experimental and light sport aircraft are covered by a three-year factory limited warranty. Accessories, including temperature probes, pressure sensors, and flow sensors are covered by a one-year limited warranty. The D1 and D2 Pocket Panel Portable EFIS systems are covered by a one-year factory limited warranty
Warranty coverage begins:
The day the product is shipped to the end customer if purchased directly from Dynon Avionics.
The date of retail sale if purchased through an authorized Dynon Avionics dealer.
The date delivery is taken of an aircraft that comes factory-equipped with Dynon Avionics products already installed.
Warranties are transferable to subsequent owners of Dynon Avionics products, subject to the above conditions. See the bottom of this page for an example of a typical Dynon Avionics Limited Warranty.
In Warranty Repairs
For in-warranty repairs, please contact Technical Support at firstname.lastname@example.org, or call 425-402-0433. For non-US customers, you may contact us directly or work through your dealer. The dealer you purchased from should be able to help facilitate the return of your unit to us for repairs. Freight to Dynon is the responsibility of the customer or dealer. Dynon pays for freight of the repaired unit back to the customer.
Damaged Products (from accident aircraft, electrical overload event, etc)
Dynon does not warrant products that have been damaged via accident, drops/impacts, water damage, abnormal aircraft electrical events, or any other damage or abuse that is not due to defects in materials/workmanship.
Products that need repair due to abuse, misuse, improper installation or unauthorized alteration are therefore not covered by warranty and are not eligible for flat rate repair per the Out Of Warranty Repairs section below. They may or may not be deemed repairable, depending on the extent and nature of the damage. Products that have been damaged in an aircraft accident are generally not considered repairable. Dynon Technical Support can provide further guidance on whether a broken or damaged unit qualifies for an out of warranty repair. Repairable products that have physical damage will be examined on a case-by-case basis. In the event they are repairable, the repair fees will be determined individually and will likely be higher than the table under the "Out Of Warranty Repairs" tab. When a damaged repair is deemed possible, the warranty period on the repaired product will not exceed 90 days.
In cases of severe damage or water submersion, avionics should be considered a total loss.
Out Of Warranty Repairs
Out Of Warranty Repairs
Products that require repair outside of their warranty period for reasons that would have normally been covered under warranty (such as component failure or workmanship) during the warranty period can usually be repaired for a flat rate.
For eligible out of warranties repairs, Dynon charges a flat rate as shown. This table only applies to products that are sent in for repair and then returned. Other scenarios may incur additional charges on a case-by-case basis:
Example Dynon Avionics Limited Warranty This is an example only! The specific Limited Warranty included with each Dynon Avionics product supersedes this example.
Dynon Avionics warrants this product to be free from defects in materials and workmanship for three years from date of shipment. Dynon Avionics will, at its sole option, repair or replace any components that fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labor performed by Dynon Avionics. The customer is, however, responsible for any transportation cost and any costs that are incurred while removing, reinstalling, or troubleshooting the product. This warranty does not cover failures due to abuse, misuse, accident, improper installation or unauthorized alteration or repairs.
THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE, AND IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING ANY LIABILITY ARISING UNDER WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE and in countries other than the usa.
IN NO EVENT SHALL DYNON AVIONICS BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT OR FROM DEFECTS IN THE PRODUCT. SOME STATES and countries DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Dynon Avionics retains the exclusive right to repair or replace the instrument or firmware or offer a full refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY.
These instruments are not intended for use in type certificated aircraft at this time. Dynon Avionics makes no claim as to the suitability of its products in connection with FAR 91.205.
Dynon Avionics’ products incorporate a variety of precise, sensitive electronics. SkyView products do not contain any field/user-serviceable parts. Units found to have been taken apart may not be eligible for repair under warranty. Additionally, once a Dynon Avionics unit is opened up, it is not considered airworthy and must be serviced at the factory.