Dynon Avionics | Product Warranty and Returns

Product Warranty and Returns

If you believe that your Dynon Avionics product is not working properly, please do not return it without first receiving authorization. We can often help solve problems over email at support@dynonavionics.com or on the phone at 425-402-0433. Ask for technical support.

Should we be unable to solve your problem, a Dynon Avionics representative will set up a Return Materials Authorization (RMA) so that you can return your product for repair. You are responsible for shipping your product to Dynon Avionics. After repair, Dynon Avionics will return ship using UPS Ground Service. Other services available at an additional charge.

If you receive warranty authorization to return any products to Dynon Avionics, please remove any fittings, brackets, or other accessories from the product.

Warranty Information

Warranty Periods
Dynon Avionics EFIS products are covered by a three-year limited warranty. Accessories, including temperature probes, pressure sensors, and flow sensors are covered by a one-year limited warranty. The D1, D2, and D3 Pocket Panel Portable EFIS systems are covered by a one-year factory limited warranty

Warranty coverage begins:

The day the product is shipped to the end customer if purchased directly from Dynon Avionics.
The date of retail sale if purchased through an authorized Dynon Avionics dealer.
The date delivery is taken of an aircraft that comes factory-equipped with Dynon Avionics products already installed.

Warranties are transferable to subsequent owners of Dynon Avionics products, subject to the above conditions. See the bottom of this page for an example of a typical Dynon Avionics Limited Warranty.

In Warranty Repairs
For in-warranty repairs, please contact Technical Support at support@dynonavionics.com, or call 425-402-0433. For non-US customers, you may contact us directly or work through your dealer. The dealer you purchased from should be able to help facilitate the return of your unit to us for repairs. Freight to Dynon is the responsibility of the customer or dealer. Dynon pays for freight of the repaired unit back to the customer.

Damaged Products (from accident aircraft, electrical overload event, etc)
Dynon does not warrant products that have been damaged via accident, drops/impacts, water damage, abnormal aircraft electrical events, or any other damage or abuse that is not due to defects in materials/workmanship.

Products that need repair due to abuse, misuse, improper installation or unauthorized alteration are therefore not covered by warranty and are not eligible for flat rate repair per the Out Of Warranty Repairs section below. They may or may not be deemed repairable, depending on the extent and nature of the damage. Products that have been damaged in an aircraft accident are generally not considered repairable. Dynon Technical Support can provide further guidance on whether a broken or damaged unit qualifies for an out of warranty repair. Repairable products that have physical damage will be examined on a case-by-case basis. In the event they are repairable, the repair fees will be determined individually and will likely be higher than the table under the "Out Of Warranty Repairs" tab. When a damaged repair is deemed possible, the warranty period on the repaired product will not exceed 90 days.

In cases of severe damage or water submersion, avionics should be considered a total loss.

Out Of Warranty Repairs

Out Of Warranty Repairs
Products that require repair outside of their warranty period for reasons that would have normally been covered under warranty (such as component failure or workmanship) during the warranty period can usually be repaired for a flat rate.

For eligible out of warranties repairs, Dynon charges a flat rate as shown. This table only applies to products that are sent in for repair and then returned. Other scenarios may incur additional charges on a case-by-case basis:

Model/Part	Warranty Period	Out of Warranty Repair Cost
EFIS/EMS/SkyView EFIS-D6 EFIS-D10A EFIS-D60 EFIS-D100 FlightDEK-D180 EMS-D10 EMS-D120 SV-D600 SV-D700 SV-D900 SV-D1000 SV-HDX800 SV-HDX1100 SV-ADSB-470 SV-ADSB-472 SV-COM-C25 SV-COM-X83 SV-COM-X25 SV-GPS-2020 SV-ADAHRS-200 SV-ADAHRS-201	3 Years	$450 plus freight $150 additional for remanufactured, cross-shipped product (optional)* Warranty on the repair or remanufactured product is 1 year.
Transponders SV-XPNDR-261 SV-XPNDR-262	3 Years	$650 plus freight $150 additional for remanufactured, cross-shipped product (optional)* Warranty on the repair or remanufactured product is 90 days.
MAJOR ACCESSORIES Servos (SV32, etc) AP74 HS34 SV-EMS-220 / SV-EMS-221 SV-ARINC-429 SV-INTERCOM-2S SV-AP-PANEL SV-KNOB-PANEL	3 Years	$175 plus freight $150 additional for remanufactured, cross-shipped product (optional)* Warranty on the repair is 1 year.
OTHER ACCESSORIES Battery EDC-D10A Engine Sensors Wiring Harnesses Network Cables SV-GPS-250 Video Input Adapter for SkyView Wi-Fi Adapter for SkyView Unheated Pitot Probes Heated Pitot Probe Heated Pitot Controller	Battery and EDC-D10A - 3 Years Other - 1 Year	Buy new replacement part.
PORTABLE EFIS PRODUCTS D1 Pocket Panel D2 Pocket Panel D3 Pocket Panel DRX ADS-B Receiver	1 Year	$300 plus freight Contact customer support for details. Warranty on the repair is 90 days.
DX15 Handheld Radio	3 Years	$300 plus freight ** Contact customer support for details. Warranty on the repair is 90 days. (availability not guaranteed)
Original EFIS-D10	3 Years	No longer repairable. Note that this is not the EFIS-D10A, but its predecessor.

* A refundable deposit of 50% of the product’s list price will be charged when a cross-ship RMA is initiated. The deposit is refunded when equipment is returned.
** Cross-shipped products not available for portable EFIS line.

Example Limited Warranty

Example Dynon Avionics Limited Warranty
This is an example only! The specific Limited Warranty included with each Dynon Avionics product supersedes this example.

Dynon Avionics warrants this product to be free from defects in materials and workmanship for three years from date of shipment. Dynon Avionics will, at its sole option, repair or replace any components that fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labor performed by Dynon Avionics. The customer is, however, responsible for any transportation cost and any costs that are incurred while removing, reinstalling, or troubleshooting the product. This warranty does not cover failures due to abuse, misuse, accident, improper installation or unauthorized alteration or repairs.

THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE, AND IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING ANY LIABILITY ARISING UNDER WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE and in countries other than the usa.

IN NO EVENT SHALL DYNON AVIONICS BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT OR FROM DEFECTS IN THE PRODUCT. SOME STATES and countries DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Dynon Avionics retains the exclusive right to repair or replace the instrument or firmware or offer a full refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY. These instruments are not intended for use in type certificated aircraft at this time. Dynon Avionics makes no claim as to the suitability of its products in connection with FAR 91.205.

Dynon Avionics’ products incorporate a variety of precise, sensitive electronics. SkyView products do not contain any field/user-serviceable parts. Units found to have been taken apart may not be eligible for repair under warranty. Additionally, once a Dynon Avionics unit is opened up, it is not considered airworthy and must be serviced at the factory.

Product Warranty and Returns

Warranty Information

Out Of Warranty Repairs

Example Limited Warranty

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